- Real Users. Real Feedback. Real Results.
Stop Guessing What Users Want— Watch Them Use Your Site
500+
87%
Avg. Usability Increase
48hr
Get Your Free UX Audit
✓ No credit card required • ✓ Get results within 48 hours
What Is User Experience Testing?
Watch Real Users Navigate
See actual recordings of people using your website. Watch where they click, scroll, and struggle—revealing problems you'd never spot in analytics.
Hear Their Thoughts Out Loud
Users narrate what they're thinking and feeling while using your site. Discover confusion, frustration, and delight in their own words.
Identify Friction Points
Find exactly where users abandon tasks, can't find what they need, or give up—before they show up in your bounce rate statistics.
Validate Design Decisions
Test new features, layouts, or flows before launch. Make sure changes improve UX instead of accidentally breaking what already works.
Our 5-Step UX Testing Process
1
Define Goals
2
Recruit Testers
Find users matching your target audience
3
Run Tests
Users complete tasks while thinking aloud
4
Analyze Results
Identify patterns, issues, and opportunities
5
Deliver Insights
Actionable recommendations with video evidence
Complete UX Testing Services to Understand Your Users
From moderated sessions to mobile app testing, we reveal exactly how users experience your digital products
Moderated UX Testing
- Live 1-on-1 sessions
- Real-time probing questions
- Deep insight discovery
- Custom task scenarios
- Immediate clarifications
Unmoderated Remote Testing
- Fast results (24-48 hours)
- Larger sample sizes
- Natural user behavior
- Cost-effective scaling
- Video + audio recordings
Desktop Website Testing
- Navigation testing
- Form completion
- Checkout flows
- Information architecture
- Feature usability
Mobile App Testing
- iOS & Android testing
- Touch interaction patterns
- Mobile-specific issues
- App store optimization
- Cross-device consistency
E-commerce Testing
- Product discovery
- Add-to-cart flow
- Checkout process
- Payment form usability
- Post-purchase experience
Prototype Testing
- Pre-launch validation
- Design mockup testing
- Feature concept testing
- Early-stage feedback
- Risk reduction
What's Included in Every UX Test
- Target audience recruitment
- Custom task design
- Professional moderation
- Video recordings
- Session transcripts
- Heatmap analysis
- Clickstream data
- User satisfaction scores
- Executive summary report
- Prioritized recommendations
- Video highlight reel
- Actionable next steps
Why UX Testing Beats Guessing
Analytics tell you what happened. UX testing tells you why—and exactly how to fix it.
Find Problems Before They Cost You Sales
Discover usability issues that silently kill conversions. Fix them before thousands more visitors abandon your site for the same reasons.
Higher ROI Than A/B Testing
Why test 10 variations when UX testing tells you exactly what's broken? Fix the right problems first, then optimize with A/B tests.
Fast Insights, Immediate Action
Get actionable findings within 48 hours. No waiting for statistical significance—watch 5 users struggle and you'll know what needs fixing.
Real Users, Real Feedback
Analytics show what users do. UX testing shows why they do it. Hear users explain their frustrations in their own words.
Catch Issues Before Launch
Test prototypes, new features, and redesigns before going live. Avoid expensive mistakes and bad reviews from launching broken UX.
Validate Your Assumptions
Stop building what you think users want. Watch them use your site and discover what they actually need to complete their goals.
UX Testing vs. Guessing: The Difference
❌ Without UX Testing
• Guess why users abandon checkout
• Debate internally what users want
• Launch features users don’t understand
• Fix the wrong problems first
• Rely on opinions, not evidence
Result: Wasted development time
✓ With UX Testing
• Watch users abandon and hear why
• Know exactly what confuses users
• Test features before launch
• Prioritize highest-impact fixes
• Make decisions based on real feedback
Result: Better UX, higher conversions
Our UX Testing Process
From planning to insights delivery—complete results in just one week
Kickoff & Planning
- Define test objectives
- Design task scenarios
- Choose user demographics
- Set success criteria
- Prepare test materials
Week 2-3
User Recruitment
- Screen participants
- Match your target audience
- Schedule test sessions
- Send pre-test surveys
- Confirm all participants
Testing Sessions
- Run user tests
- Record screen & audio
- Moderate discussions
- Take detailed notes
- Capture user quotes
Analysis & Reporting
- Identify patterns
- Prioritize findings
- Create highlight reel
- Write actionable report
- Deliver presentation
Fast Turnaround Guarantee
We deliver actionable UX insights within 7 business days from kickoff. Need it faster? We offer rush testing with 48-hour turnaround for urgent projects.
- Real Testing. Real Improvements.
What Happens When You Actually Watch Users
These companies stopped guessing and started testing—then fixed the problems costing them conversions
Software
SaaS Project Management Tool
Challenge: Users struggled with onboarding—only 12% completed setup
Solution: UX testing revealed confusing setup wizard. Simplified to 3 steps based on user feedback.
Results Achieved
+287%
From 12% to 47%
-64%
Setup now 5 min vs 14 min
+52%
“Watching users struggle through our onboarding was eye-opening. The fixes were obvious once we saw it.”
Retail
E-commerce Fashion Store
Challenge: High cart abandonment rate—users couldn’t find size charts
Solution: Users tested checkout flow, repeatedly asked ‘Will this fit?’ We moved size info prominently.
Results Achieved
Cart Abandonment
-41%
Size Returns
-28%
+₹68L
“UX testing showed us exactly what confused shoppers. The size chart fix alone paid for itself.”
Marketing
B2B Lead Generation Platform
Challenge: Free trial signups abandoned after seeing complex pricing page
Solution: Users said pricing was ‘too complicated.’ Redesigned with clear 3-tier structure.
Results Achieved
Signup Completion
+94%
Pricing Page Exits
-67%
Qualified Leads
+156%
“We thought our pricing was clear. Watching 5 users get confused proved otherwise.”
Our Track Record
500+
Users Tested
87%
Avg. Usability Improvement
48hr
Avg. Results Delivery
95%
Client Satisfaction
Simple, Transparent Pricing
Choose the testing package that fits your needs and budget
Quick Test
₹30,000
- 5 user test sessions
- Unmoderated remote testing
- 2 task scenarios
- Video recordings
- Basic findings report
- 48-hour turnaround
- Email support
- Single page/flow focus
MOST POPULAR
Standard Study
₹75,000
/one-time
Comprehensive UX testing for website or app
- 10 user test sessions
- Choice of moderated or unmoderated
- 5 task scenarios
- Video + audio recordings
- Detailed analysis report
- Executive summary
- Highlight video reel
- 5-7 day turnaround
- Priority support
- Multi-page testing
- Competitor benchmarking
Enterprise Research
Custom
pricing
Full-scale UX research program for large projects
- 20+ user test sessions
- Moderated live sessions
- Custom research design
- Advanced analytics
- Persona development
- Journey mapping
- Strategic recommendations
- Quarterly testing program
- Dedicated UX researcher
- Presentation to stakeholders
- Ongoing optimization support
- White-label reports available
All Plans Include:
Watch actual sessions
Clear recommendations
Frequently Asked Questions
A/B testing shows which version performs better, but not why. UX testing shows you exactly why users struggle, in their own words. Use UX testing first to identify problems, then A/B test to validate solutions. Think of UX testing as diagnosing the disease, and A/B testing as testing the cure.
For most usability studies, 5-8 users reveal 85% of major issues. We typically recommend 5 users per audience segment. If you have multiple user types (e.g., B2B vs B2C), test 5 of each. Testing 10-15 total users gives comprehensive insights without breaking the budget.
That’s perfect! UX testing works great on prototypes, mockups, and wireframes. Testing before development saves massive amounts of time and money by catching usability problems before you build them. We can test Figma designs, clickable prototypes, or even sketches.
Our standard process takes 7 business days from kickoff to final report delivery. Need faster results? We offer rush testing with 48-hour turnaround for urgent projects. Quick tests (5 users, simple tasks) can be completed in 2-3 days.
We handle all user recruitment for you. We’ll screen participants to match your exact target audience demographics, behaviors, and experience levels. You get qualified testers without the hassle of finding and scheduling them yourself.
We test everything—websites, mobile apps (iOS and Android), desktop software, prototypes, and even physical kiosks. Mobile testing includes real devices to capture touch interactions, gestures, and mobile-specific usability issues that desktop testing would miss.
Every UX test includes: (1) Full video recordings of all sessions, (2) Detailed findings report with prioritized issues, (3) Highlight video reel of key moments, (4) Executive summary for stakeholders, (5) Actionable recommendations with screenshots. Enterprise packages include presentation to your team.
Quick tests start at ₹35,000 for 5 users. Our most popular package is ₹75,000 for 10 users with comprehensive reporting. Enterprise research programs with 20+ users are custom priced. All packages include recruitment, testing, analysis, and detailed reports—no hidden fees.
That’s extremely rare! Even well-designed sites have usability issues that cost conversions. If testing reveals no major problems (which would be great news), you still get validation that your UX is solid, plus minor optimization ideas. We’ve never delivered a report that said ‘everything’s perfect’—there are always opportunities to improve.
Yes! We’ve recruited users for highly specialized industries including healthcare, finance, manufacturing, legal services, and more. For niche B2B audiences, we use professional networks and industry databases. Just tell us your ideal tester profile and we’ll find them.
Ready to Stop Guessing and Start Seeing?
Get a free UX audit with 5 real user tests. Watch people use your website and discover exactly what’s stopping them from converting.
- Free UX audit worth ₹25,000
- Watch 5 real users interact with your site
- Detailed findings report with video evidence
- No obligation—just valuable insights
What Happens Next?
1
2
3
Get Your Free UX Audit
✓ Free audit worth ₹25,000 • ✓ No credit card required • ✓ Results in 48 hours